Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of CardeliaLn

CardeliaLn

July 13, 2026

5  out of  5
rating by CardeliaLn
"Denise is so welcoming! She assisted me in all my questions. She is super professional with amazing energy. I look forward to working with her."
Profile photo of Bruna

Bruna

July 9, 2026

5  out of  5
rating by Bruna
"I am pleased with the support and attention Tressa provided regarding the process of insuring my apartment and, subsequently, transferring the policy to my house.
I highly recommend her services and State Farm.
I have never needed to file a claim—and hope I never do—but I am confident that, should the need arise, the insurer's dedication will be equally excellent."
We responded:
"We appreciate your review, Bruna. We are so happy that you had such a wonderful experience with State Farm Agent Uwem Equan’s Team here in Matthews ! "
Profile photo of Kaylynn Harris

Kaylynn Harris

July 8, 2026

5  out of  5
rating by Kaylynn Harris
"They’ve always been very kind, helpful, and quick!"
We responded:
"We are grateful for your 5-star review, Kaylynn! Thanks for taking a moment to share your positive rating of State Farm Agent Uwem Equan’s Team here in Matthews . "
Profile photo of Vilson Mocka

Vilson Mocka

July 7, 2026

5  out of  5
rating by Vilson Mocka
"Tressa was wonderful,she help me get the insurance fast and I am going to have all the people that I know to work with her so that she can give the best experience ever.Thanks again Tressa"
We responded:
"Thank you for the amazing review, Vilson! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Will

Will

July 2, 2026

5  out of  5
rating by Will
"I completed an online quote for insurance, and I spoke with Teresa and Earline answered all of my questions and made the process easy. The price was very reasonable, and I was pleased with the service. If you're looking for any type of insurance, I highly recommend reaching out. Don't hesitate you'll be in good hands!"
We responded:
"Thanks so much for the fantastic rating, Will! We are so glad you had a positive experience with us here on State Farm Agent Uwem Equan’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Debra Hicks

Debra Hicks

July 1, 2026

5  out of  5
rating by Debra Hicks
"Very professional and kind"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Uwem Equan’s Team. "
Profile photo of Mike Lakowski

Mike Lakowski

June 13, 2026

5  out of  5
rating by Mike Lakowski
"I wish Tressa was available for all my needs! Amazing service, great personality, I’ve never enjoyed a conversation about insurance more! Would highly recommend!"
We responded:
"Thank you for taking the time to leave such a great review, Mike. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Amber Tuttle

Amber Tuttle

June 13, 2026

5  out of  5
rating by Amber Tuttle
"Tressa was such a big help! She treated me like family. Will recommend her!"
We responded:
"Thank you for the fantastic review, Amber! We are always here to help with your insurance needs here in Matthews . "
Profile photo of michael blackmon

michael blackmon

June 2, 2026

5  out of  5
rating by michael blackmon
"Very great communication and customer service. The team was professional, responsive, and made the entire process easy to understand. They took the time to answer all my questions and provided excellent support. I highly recommend State Farm for their outstanding customer service and commitment to their customers."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of JASON HUMPHREY

JASON HUMPHREY

May 28, 2026

5  out of  5
rating by JASON HUMPHREY
"The ladies here at this office are amazing. I know I’m not easy to work with, but they always make sure I’m taken care of with a smile on their face and a smile as I walk out the door I feel so much better after coming into this office to handle any issues that I might feel comes up and most of the time it’s a mistake that I made, but they politely show me what mistake I made and how to make sure it doesn’t happen again. How can you not be happy with that? I don’t think this office gets enough credit, but we’re gonna make sure Credit is given where it is due so check them out and I am sure you will be happy."
We responded:
"JASON, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Uwem Equan’s Team—we are always here to help!"
Profile photo of Jason Humphrey

Jason Humphrey

May 28, 2026

5  out of  5
rating by Jason Humphrey
"Denise and Tressa are always nice and helpful. They even helped me set up a second policy in another state. They are amazing. They are funny as well. If you’re feeling down just go speak to them, you’ll leave feeling better. I am going to purchase more protection products in the near future"
We responded:
"Thank you for the 5-star review, JASON! Here on State Farm Agent Uwem Equan’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Daniel Nelson

Daniel Nelson

May 28, 2026

5  out of  5
rating by Daniel Nelson
"Tressa, the office manager, was great at helping me with my liability insurance needs. She broke down the homeowners and umbrella policy coverage and I was able to arrive at an appropriate level of protection for my particular situation. Changes to the umbrella policy were made while I was at the office and were effective on that day. She also took me through my auto and homeowners insurance with State Farm to make sure they were up to date. I highly recommend the insurance services at this agency."
We responded:
"Daniel, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Uwem Equan’s Team here in our Matthews office. "
Profile photo of Carrie Watson

Carrie Watson

May 27, 2026

5  out of  5
rating by Carrie Watson
"Tressa was very helpful and understanding of all of my insurance questions."
We responded:
"We are grateful for your 5-star review, Carrie! Thanks for taking a moment to share your positive rating of State Farm Agent Uwem Equan’s Team here in Matthews . "
Profile photo of S S Mukhtar

S S Mukhtar

May 26, 2026

5  out of  5
rating by S S Mukhtar
"Tressa and Denise was so helpful and knowledgeable. I have moved and went back in to get a DL123 and they were able to help me"
We responded:
"Thank you so much for the 5-stars, S! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Uwem Equan’s Team anytime."
Profile photo of Charles Forrest

Charles Forrest

May 21, 2026

5  out of  5
rating by Charles Forrest
"Mrs Jackson greeted me with a smile and a happy how are you. I’m a licensed Financial advisor with Allstate but my first Auto policy was with State Farm many years ago now I’m back. Your agent was attentive, listened to my questions and answered my concerns."
We responded:
"Thank you for your kind review of State Farm Agent Uwem Equan’s Team. We appreciate it!"
Profile photo of Andrew Pray

Andrew Pray

May 13, 2026

5  out of  5
rating by Andrew Pray
"Tressa was great to work with. Called me back for quiet information immediately. Has policy wrapped up in record time. Highly recommend."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Brennan Waller

Brennan Waller

May 12, 2026

5  out of  5
rating by Brennan Waller
"Tressa was amazing to speak with and very informative and helpful to assist me in making some very crucial business decisions. Wonderful experience!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Sundiata Lumumba

Sundiata Lumumba

May 11, 2026

5  out of  5
rating by Sundiata Lumumba
"Denise was excellent. I went in to get help with my drive safe and save beacon and I don't even live in Charlotte. I have Delware state farm and she was more than willing to help me before I got back on the road to travel back home. If I lived in Charlotte Tressa and Denise would be my home office in NC. They were amazing. Thanks a lot"
We responded:
"Wow, thank you for the 5-star review, Sundiata! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Milford Foster

Milford Foster

April 27, 2026

5  out of  5
rating by Milford Foster
"Agent Denise Did An Amazing Job Helping My Case I Called Thinking There Was Nothing That Could Be Done And To My Luck There Was A lot That Denise Could Do She Went Back And Forth With These People For Over An Hour And Would Not Stop Until She Got Everything Right, I Just Wanna Say Thank You Again.!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Matthews to know that you had such a wonderful experience with us here on State Farm Agent Uwem Equan’s Team."
Profile photo of Onyumbe Kasongo

Onyumbe Kasongo

April 24, 2026

5  out of  5
rating by Onyumbe Kasongo
"I went in today to get auto and renters insurance. Denise, Tressa and Ashley were all very helpful for the past 2 weeks. I can’t wait for them to protect the rest of my belongings"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Uwem Equan’s Team here in Matthews . "
Profile photo of Onis Polk

Onis Polk

April 24, 2026

5  out of  5
rating by Onis Polk
"Tressa and Denise are such wonderful people. They are so pleasant and very helpful. They always check up one to make sure I am okay. I love them They always makey day"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Uwem Equan’s Team here in Matthews . "
Profile photo of Judy Berg

Judy Berg

April 23, 2026

5  out of  5
rating by Judy Berg
"Tressa has been Amazing! Extremely courteous and professional from our first phone call. She is handling our policy issues like a natural!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Uwem Equan’s Team here in Matthews . "
Profile photo of Zack Jones

Zack Jones

April 22, 2026

5  out of  5
rating by Zack Jones
"Process of getting a quote and signing up was easy. Great experience!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Uwem Equan’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Matthews ."
Profile photo of Mike Honcho

Mike Honcho

April 22, 2026

5  out of  5
rating by Mike Honcho
"Tressa did an amazing job assisting me in getting Home & Auto Insurance! Customer Service was great and the process was easy and smooth."
We responded:
"We are grateful for your 5-star review, Mike! Thanks for taking a moment to share your positive rating of State Farm Agent Uwem Equan’s Team here in Matthews . "
Profile photo of Viny Dubrovin

Viny Dubrovin

April 21, 2026

5  out of  5
rating by Viny Dubrovin
"Tressa is definitely the go to person!! Exceptional service and very knowledgeable."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Uwem Equan’s Team. "